Item Issue: My Chains are too ShortUpdated 5 hours ago

Our hanging chain options are selected based on the ground-to-ceiling height you provided during item selection. We recommend measuring twice to ensure the chains included with your order are appropriately sized for your installation space.

If you need a different length after receiving your order, replacement chain kits in alternate sizes may be purchased to better suit your space. If you are unsure which length is correct before ordering, we recommend reaching out to our team for assistance. We're happy to help confirm the best fit for your setup.

As always, you can Contact our Support Team here.