$50 Cash Back: Fondue ProgramUpdated 2 months ago

Knowledge Base Article: $50 Cash Back Gift Card Promotion with Fondue

Overview

The Porch Swing Company has partnered with Fondue to offer a $50 Cash Back reward as a prepaid gift card. This is not an instant discount or promo code. It is a post-purchase cash back offer that is paid out after your purchase qualifies.

This promotion rewards you for shopping with us while helping prevent fraud through a verification and holding period.

How to Qualify

To be eligible for the $50 Cash Back:

Sign up for both email and text marketing during the shopping process, or during the pop-up offer (this is required to activate the offer).
Make an eligible purchase ($400 minimum) from The Porch Swing Company.
Wait for the 30-day qualification period after your purchase.

Once your purchase qualifies (typically 30 days after the order), you will receive an email from Fondue with instructions on how to redeem your $50 Cash Back.

Redemption Process

Check your email (including spam/junk folder) for a message from Fondue after the 30-day period.
Click the link and complete the CashBack redemption form.
Select your preferred reward method. For this promotion, the reward is issued as a Prepaid Award Card (gift card).
Once confirmed, Fondue will email you the details and a secure link to your card.

Important Timing Details

Qualification Period: You must wait 30 days after your eligible purchase before the Cash Back becomes available for redemption.
Holding Period: There may be an additional holding period based on our return policy to prevent fraud. Please refer to the specific terms in your redemption email.
Prepaid Award Card Delivery: After you select the card, it can take time to become active (up to 60 days in some cases, depending on the holding period).

Using Your $50 Prepaid Award Card

The card works like a debit card at most merchants that accept the payment network shown on the card (online and in-store).
You can use it anywhere the network is accepted, subject to standard restrictions.
Always ensure the card balance is sufficient for your purchase.

Common Questions

Why do I have to sign up for emails and texts? Signing up for both email and text marketing is required by Fondue to activate and track your Cash Back offer.

When will I receive my $50? You will receive redemption instructions approximately 30 days after your purchase. The actual reward is not instant.

Is this a discount at checkout? No. This is a cash back reward issued after the purchase qualifies. You pay the full price at checkout.

What if I return my order? If your order is refunded (fully or partially), your Cash Back will be canceled or suspended.

Can I combine this with other promotions? In many cases, Cash Back cannot be combined with other coupons or discounts on the same order. Using another promo code may suspend your Cash Back.

My Cash Back is suspended. Why? Common reasons include:

Order was refunded
Another coupon/discount was used
Order was not placed in U.S. dollars
Verification checks could not be completed

I can’t find my Prepaid Award Card email. Contact Fondue directly at [email protected] with your Cash Back details. They can help locate it.

My card was declined. What now? Check that:

The balance is enough for the purchase
You entered the card number, name, and address correctly Contact [email protected] if issues continue.

Need Help?

For questions about your order or eligibility with The Porch Swing Company: Contact our customer service team. Though we do not directly handle this program ourselves, we are happy to bridge the gap between you and our partner Fondue.

For more questions about your Cash Back, redemption, or Prepaid Award Card: Email Fondue directly at:

[email protected] (general support)
[email protected] (card-specific issues)

Please have your order number and Cash Back details ready when contacting support.

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