Privacy Policy

Last Updated: [DATE]

PorchToPatio LLC. ("PorchToPatio," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit theporchswingcompany.com or amishlane.com (the "Website").

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

To provide our products and services, we collect information in two categories: Personal Information and Non-Personal Information.

Personal Information

Personal Information is information that identifies, relates to, describes, or can reasonably be linked to an individual. We may collect Personal Information when you:

• Create an account
• Place an order
• Subscribe to marketing communications
• Complete a survey or promotion
• Contact customer service
• Submit feedback or inquiries

Examples of Personal Information we may collect include:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Payment information
• Order and transaction details
• Account credentials

We use this information to process transactions, provide customer support, fulfill orders, communicate with you, and improve our services.

Non-Personal Information

We also collect information that does not directly identify you. This information may include:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring and exit pages
• Date and time of visits
• Pages viewed
• Website usage activity

We use this information to analyze Website performance, improve user experience, maintain security, and understand how visitors interact with our Website.

Aggregated Information

We may aggregate or anonymize information so that it can no longer reasonably identify an individual. We may use and share aggregated information for business, analytics, marketing, and operational purposes.

Website Analytics and User Activity

We work with trusted third-party service providers to help us understand how visitors use our Website. These providers may collect information regarding:

• Pages visited
• Links clicked
• Time spent on pages
• Mouse movements and scrolling activity
• Device and browser information
• Cookies, pixels, and similar technologies

This information helps us improve Website functionality, marketing effectiveness, and customer experience.

Live Chat Communications

We may offer live chat functionality through trusted third-party providers. Information shared through live chat may be recorded and retained for customer service, quality assurance, training, and recordkeeping purposes.

Please avoid sharing sensitive information through live chat unless specifically requested and necessary to complete a transaction or provide support.

Information Submitted Through Forms and Free-Text Fields

When contacting us through forms, email, or other free-text fields, please provide only information relevant to your request. Unless specifically requested, do not submit sensitive information such as Social Security numbers, financial account details, or other confidential personal information.

Cookies, Pixels, and Similar Technologies

We and our service providers may use cookies, web beacons, pixels, and similar technologies to:

• Operate and secure our Website
• Remember user preferences
• Analyze Website traffic and performance
• Personalize content and advertising
• Measure the effectiveness of marketing campaigns

Some third-party advertising and analytics partners may use these technologies to associate activity on our Website with information they maintain about you, including your email address, in accordance with their privacy policies.

If applicable, you may opt out of certain advertising-related uses by visiting:

https://app.retention.com/optout

For additional information regarding Retention.com's data practices, please visit:

https://retention.com/support/update-privacy-policy/