Company Policies

Cancellation Policy

We only accept cancellations through our Contact Form. Cancellation requests are not a guarantee, as our system will not allow items to be canceled once they have reached the final stages of fulfillment. For approved cancellations, the following fees

Return & Exchange Policy

We want you to love your purchase, and we’ve designed our return process to be as seamless as possible. All returns and exchanges are handled through our Returns and Exchange Portal for quick and easy service. For questions, our support team is here

California Proposition 65

California Proposition 65 Warning Information. California’s Proposition 65, officially known as the Safe Drinking Water and Toxic Enforcement Act of 1986, requires businesses to provide warnings for products that may expose consumers to chemicals ide

Terms of Use

These Terms of Use (the “Terms”) are entered into between you (“you,” or “User”) and PorchToPatio LLC. (“Company,” “we,” “us,” and “our”). These Terms govern your access to and use of Company services offered on the website located at https://thepor

Product Warranties

We stand behind the quality of all of our products and offer a 30-Day Standard Manufacturer's Warranty to assist with any part(s) or product(s) that arrive damaged, defective, missing, or wrong. For assistance under this standard warranty, please Con

Freight Shipping Policy

It is the customer's responsibility to check that all PACKAGES are accounted for and item and/or the carton is free of damage before signing the delivery receipt. If a complete inspection cannot be done in a reasonable amount of time or if the driver

Privacy Policy

Last Updated: [DATE]. PorchToPatio LLC. ("PorchToPatio," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard

Secure Shopping Promise

At Porch To Patio, protecting your personal and payment information is a top priority. We use industry-standard security measures to help ensure your shopping experience is safe, secure, and reliable. We maintain PCI DSS (Payment Card Industry Data S