Product Installation / Assembly HelpUpdated 4 hours ago
While we are happy to provide assembly instructions, product information, and general installation considerations, we are unable to provide specific installation advice or recommendations. Every installation environment is unique, and factors such as mounting surfaces, structural support, local building codes, hardware selection, and site conditions can vary significantly from one location to another.
For this reason, we recommend consulting a qualified local handyman, contractor, or other installation professional if you have questions about the suitability of your installation location or the safest method for mounting your product.
If you need assistance assembling your product after it has been received, our team is happy to help. We can provide assembly instructions, identify parts and hardware, clarify assembly steps, and answer general product-related questions. To request assistance, simply submit a support ticket and one of our specialists will typically respond within 1–2 business days.
If you need a digital copy of the assembly instructions for a previous order, please submit a support ticket with your order information. We will verify your purchase and provide the correct instructions for your specific product.
Please note that while we can provide product documentation and general guidance, we cannot verify structural suitability, recommend mounting methods, or advise whether a specific installation location is appropriate. These determinations should be made by a qualified local professional familiar with your particular installation environment. You can use a service like TaskRabbit or angi.com to find someone local.